Confirm the version of SAP and Dolphin-provided software. Provide a detailed description of the issue - If a case is submitted with limited information or a single line entry, then time will be needed for back and forth communication as Dolphin requests more information.
9 User Settings Ver Dolphin of 11Ģ Best Practices. The DSC is at Contents Best Practices Provide a detailed description of the issue Provide screenshots and/or logs Select proper priority Open tickets as they occur Analyze old cases for duplicate tickets Vet the issue internally Check the Dolphin Knowledge Base Access to DSC Initial Login Screen Main Screen. 1 Dolphin Support Center Customer User Manual This manual is intended to provide information on the Dolphin Support Center, how you would use it, and some best practices to ensure that the support you receive is responsive and effective.
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